Why are customers demanding more today? How can we leverage that to bring down big industries? What power do startups have over larger companies?
Yanir Yakutiel is the founder of Lumi, a company using the power of data and analytics to create a market-leading, consumer-focused small business lender.
After two extremely successful capital raises; the first one over $31.5 million and the most recent one $8 million — Yanir shares his customer service tactics that have seen small businesses desert the big four banks in favour of his outlook and services.